Serious problems of heating for the Surface Pro 3 with Core i7
Microsoft Surface Pro 3 is on sale in the United States from June 20. Proposed in three variants with different processors, the Microsoft tablet is struggling with the summer season, revealing serious overheating problems, especially with regard to the high end version, which can also reach prices from 2 thousand dollars. Some models go on sale from Redmond with an Intel Core i7 overheat too quickly, and as a result the computational load is not so high as to justify the anomalous behavior.
The phenomenon is far from being an isolated case, and it is definitely the eloquent post on the official forum of Microsoft’s user Jarem, who sent three units in service for the same problem.
On four different models of Surface Pro 3 with Intel Core i7, Jarem has encountered problems of overheating very serious, to the point that in many cases, and after operations exorbitant far from the point of view of computational demands, has appeared on the system lock screen for overheating.
“ Yes, it is undoubtedly a problem. I received my fourth Surface Pro 3 after replacing the ones that I thought were defective units, and in the latter occur the same issues, ” he writes on the post the user. ” I believe in a working drive you should not hear the fan under normal conditions of use, ” say’s Jarem.
On units tested by the user, the back becomes ” unbearably hot “, and the fans are forced to operate at a speed too strong even with the system at rest or during loads too onerous for the integrated hardware, such as navigation web sites with no content in Flash. Adventure, that of Jarem, which lasts from August 2, the date on which it received the first replacement drive.
The user’s post has since expanded with the comments of other users who have experienced problems similar to those of Jarem, showing how the unenviable experience of the latter is not isolated. There are several users of the model with Core i7 reporting the same problems, and in some cases the owners of the intermediate model with Core i5 complain of overheating.
Bear in mind, also, that the problem is so widespread, but not present on all units sold. At the time of writing there does not seem to be software procedures to be performed to find a solution to the problem or to stem, if not the warranty replacement in hopes of getting a model free from a defect. According to the words of Jarem, the Microsoft Surface team is currently working on the problem.
