Zoho CRM and TeamViewer together to simplify cloud CRM collaboration
TeamViewer announced the integration of its collaboration and online meeting systems on Zoho CRM, a cloud-based solution. This integration simplifies collaboration between team members and with customers.
Zoho CRM is a cloud-based customer relationship management system and now has a set of dedicated TeamViewer online meeting tools. The company has announced that it has expanded the collaboration already in place with Zoho CRM, making the tools immediately available and integrated into the platform.
TeamViewer and Zoho CRM: CRM and online meeting in a single solution
Collaboration is essential and today’s tools allow you to get it without having to meet in person while maintaining a high level of productivity and facilitating information sharing. However, having a system available to easily share information and meet online directly in your CRM can give that extra edge to collaboration.
The TeamViewer tools, available through the Zoho Marketplace, allow you to create meetings directly within Zoho CRM and share them with customers and colleagues, receive details of scheduled meetings and participate directly in Zoho CRM. This makes it easier to communicate with customers and within the team – whether it is discussing new things to implement or problems to be solved.
The aspect of customer service is simplified too, with a tried and tested and already integrated system within the platform that is the same already adopted in the over 2 billion TeamViewer installations in the world to offer and ask for support. With this tool it is possible to simply demonstrate or help customers in the difficulties they may encounter in using CRM.
This collaboration is made possible by Zoho MeetingBridge, a platform that allows you to integrate online meeting solutions directly into Zoho CRM. Further information on the integration between TeamViewer and Zoho CRM is available at this address.
Not only Zoho CRM: TeamViewer celebrates 2 billion installations
TeamViewer has announced the achievement of the goal of 2 billion installations in the world, which is equivalent to 2 billion devices. Each device is identified by a unique and unique ID, able to identify each device and created when TeamViewer is installed.
A substantial part of the merit of this fast development is dictated by the TeamViewer business model, which offers its services free of charge to private users but requires the subscription of a subscription to companies and professionals.
In this way, the company has managed to create a vast community of people who use its software for private use, then taking it to work – and vice versa. Support for all major platforms (Windows, macOS, Linux, Android, iOS …) also plays a part in this success, as it allows you to use the software on almost any device, including those of the IoT world.
” We have embarked on a journey of incredible growth and would like to thank all our collaborators and users who have contributed to our success by trusting our solutions, ” says Oliver Steil, CEO of TeamViewer. ” From the birth of TeamViewer in 2005 to today, the way which customers use our software has changed and grown with the challenges of the modern work environment. User feedback helps us understand what is needed to resolve various aspects of technical support, support services, IT management, teleworking and IoT “.
